Privacy Policy

Last updated: 22 January 2024


Introduction

Pingmu Languages” has developed the “Pingmu - Learn Chinese” app as a commercial service. This Service is provided at no cost and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, you hereby provide explicit consent to the collection, processing, and sharing of personal information as described in this Privacy Policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms & Conditions, unless otherwise defined in this Privacy Policy.


Data Collection and Use

In order to provide our Service we use third-party services that may collect information used to identify you.


Third-Party Services

Personal Data is collected for the following purposes and using the following services:


Log Data

Whenever you use our Service, in case of an error in the App we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.


Third party sites

This Service contains links to other sites, such as YouTube. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. In such cases, the user is aware of the application of the terms and conditions, as well as the privacy policy of said sites. Therefore, we strongly advise you to review the Privacy Policy of these websites we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. You can consult YouTube’s privacy policy.


Information about retention time

We retain the collected data for the duration necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once the data is no longer needed for the specified purposes, it will be securely deleted or anonymized to prevent identification.

The retention period for different types of data may vary based on the nature and context of the processing activities. We strive to ensure that personal data is not kept longer than necessary to provide the services and features of our app.

Users have the right to request the deletion of their personal data from our records. Requests for data deletion can be submitted through the contact information provided in the “Contact Us” section of this Privacy Policy.

Please note that some data may be retained for a longer period if required by applicable law or if necessary for us to establish, exercise, or defend legal claims.


User data protection rights

Depending on your country of residence, you may have the following data protection rights:

Please note that these rights may have exceptions and limitations. We may not provide personal data if it violates confidentiality or if we’re legally obligated to retain it.

To exercise your privacy rights, contact us at pingmu.languages@gmail.com. We may verify your identity to comply with the law and respond efficiently to your request.


Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


Changes to this privacy policy

Pingmu Languages reserves the right to make changes to this privacy policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. It is strongly recommended to review this page periodically for any changes.


Contact Us

If you have any questions or concerns about this Privacy Policy, do not hesitate to contact us at pingmu.languages@gmail.com.